FTT77 Privacy Policy – Data Protection & Information Security

1. Introduction

FTT77 ("we", "Platform" or "FTT77") is fully committed to protecting the privacy and security of all users' personal data on our platform. This Privacy Policy clearly and transparently explains how we collect, use, store, share and protect your personal information when you use the FTT77 platform at ftt77.app.

This Privacy Policy applies to all users of the FTT77 platform, including visitors, registered members, and former members. By registering or continuing to use our platform, you agree to the terms set out in this Privacy Policy. Please read this document carefully as it explains your rights as a data subject and our responsibilities as a data controller.

FTT77 complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and all applicable related regulations. We regularly review and update this Privacy Policy to ensure it reflects industry best practices and changes in the data protection legal landscape.

2. Personal Data We Collect

FTT77 collects your personal data through various means when you interact with our platform. We only collect data required for legitimate and stated purposes. The following are the categories of data we collect:

Data You Provide Directly

• Identity Information: Full name, national ID number, date of birth, and gender at account registration
• Contact Information: Mobile number, email address, and residential address
• Financial Information: Bank account number, bank name, and account holder name for deposit and withdrawal purposes
• Verification Documents: Copy of national ID, bank statement, or other KYC documents when requested
• Communications: The content of messages you send to our support team

Automatically Collected Data

• Technical Data: IP address, browser type, operating system, device model, and screen resolution
• Usage Data: Pages visited, time spent, clicks and interactions within the platform
• Game Data: Wagering history, game results, session times, and playing habits
• Transaction Data: Records of all deposits, withdrawals, and fund movements in your account
• Cookies & Tracking Technology: Data collected through cookies, web pixels, and similar technologies

Data Category	Example	Legal Basis
Identity	Name, NRIC, date of birth	Contractual requirement, KYC
Contact	Email, phone, address	Contractual requirement
Financial	Bank account details, transaction records	Legal requirement, AML
Technical	IP, device, browser	Legitimate interest, security
Usage	Activity logs, game history	Legitimate interest

3. Purpose of Data Use

Every piece of data we collect is used for a specific and legitimate purpose. ftt77 uses your personal data for the following purposes:

• Account Management: Creating and maintaining your account, processing registrations, and verifying your identity through KYC
• Transaction Processing: Securely and accurately processing deposits, withdrawals, and all financial activity in your account
• Service Provision: Allowing you to access all games, promotions and features on the FTT77 platform
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse
• Legal Compliance: Meeting AML and KYC reporting requirements and all other applicable legal obligations
• Customer Support: Effectively handling your inquiries, complaints, and support requests
• Service Communications: Sending transaction notifications, security updates, and important account information
• Platform Improvements: Analyzing usage patterns to improve user experience and platform performance
• Marketing (with consent): Sending promotional offers, bonuses, and new product information where you have given consent
• Responsible Gaming: Monitoring playing habits to identify signs of problem gambling and offer appropriate assistance

4. Sharing Data with Third Parties

FTT77 does not sell or rent your personal data to any third party. However, we may share certain data with selected parties in limited and controlled situations as follows:

• Payment Service Providers: Payment gateways, banks and e-wallet providers that process your transactions — only data necessary to complete the transaction is shared
• Game Providers: Game studios and third-party content providers that supply games on our platform — data is shared on a minimum-necessity basis
• KYC & AML Providers: Identity verification and compliance monitoring services that help us meet our legal obligations
• IT Service Providers: Hosting companies, CDN and technology service providers that support our platform infrastructure
• Legal Authorities: Law enforcement agencies, courts, or regulatory bodies when required by law

All third parties that receive your data from ftt77 are bound by strict data protection agreements and are required to handle your data to a standard equal to or higher than ftt77's own security standards. ftt77 conducts thorough assessments before engaging any new service provider that will have access to user data.

5. Data Security Measures

FTT77 continuously invests in security infrastructure to protect your personal data. The security measures we implement include:

• 256-bit SSL/TLS Encryption: All communications between your browser and our servers are protected with bank-grade encryption
• Data-at-Rest Encryption: Sensitive data stored in our databases is encrypted using AES-256
• Layered Access Control: Only authorised personnel have access to personal data, based on the principle of least privilege
• 24/7 Monitoring: A threat detection system and suspicious activity monitoring operate around the clock
• Regular Security Audits: Independent third-party security assessments are conducted periodically to identify and address vulnerabilities
• Two-Factor Authentication: 2FA is available and recommended for all member accounts as an added layer of protection
• Incident Response Plan: FTT77 has clear procedures in place to handle any data breaches, including notification to affected users

6. Cookies & Tracking Technology Policy

FTT77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you on subsequent visits.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collecting anonymized data on how you use the platform to help us improve our services.
• Functional Cookies: Saving your preferences such as language and display settings for a more personalized experience.
• Marketing Cookies: Used to display relevant offers and promotions. These cookies are only activated with your consent.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect platform functionality. FTT77 does not use third-party cookies for advertising purposes without your explicit consent.

7. Your Rights as a Data Subject

Under Malaysia's PDPA and FTT77's privacy policy, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you
• Right to Rectification: You may request the correction of any inaccurate or outdated data
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data
• Right to Restrict Processing: You may request to restrict how we process your data in certain situations
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes
• Right to Data Portability: You may request to receive your data in a machine-readable format
• Right to Withdraw Consent: You may withdraw consent previously given at any time without affecting the validity of processing carried out before the withdrawal

To exercise any of the above rights, please contact the ftt77 support team via the platform's Live Chat. We will process your request within 30 business days. For complex cases, this period may be extended with prior notice to you.

8. Data Retention Period

FTT77 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by law. The following are our data retention guidelines:

• Active Account Data: Retained for as long as your account remains active and for a reasonable period after account closure
• Financial Transaction Records: Retained for a minimum of 7 years in compliance with AML and financial reporting legal requirements
• Support Communication Logs: Retained for 3 years for reference and dispute resolution purposes
• Technical Log Data: Retained for 12 months for security and technical troubleshooting purposes
• Marketing Data: Retained until you withdraw consent or close your account

When data is no longer needed, FTT77 will securely delete or anonymise it using methods that ensure the data cannot be recovered.

9. Children's Privacy

The ftt77 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that data has been collected from a person under 18, we will take immediate steps to delete that data and close the account in question.

If you believe a child has provided their personal data to us, please contact our support team immediately via Live Chat so we can take the appropriate action.

10. Amendments to the Privacy Policy

FTT77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements or changes to the services we offer. When material changes are made, we will:

• Displaying a clear notice on the platform's home page
• Sending email notifications to all registered members
• Updating the "Last Updated" date at the top of this document
• Maintaining an archive of previous Privacy Policy versions available upon member request

Continued use of the ftt77 platform after an amendment's effective date constitutes acceptance of the updated Privacy Policy. If you do not agree with any amendment, you should stop using the platform and contact us to close your account.

11. Contact Our Data Protection Officer

If you have any questions, concerns or complaints regarding how FTT77 handles your personal data, you may contact our Data Protection Officer (DPO) through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform
• Email: [email protected] (replied within 2 business days)
• FAQ Page: Visit our FAQ page for instant answers to frequently asked questions

FTT77 is committed to addressing all privacy-related inquiries seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or any other relevant authority.